Complaints Procedure
If you have a complaint about any aspect of MKFM's output or activity, we have put in place a Complaints and Grievance Procedure to deal with your complaint.
Please note that MKFM on 106.3FM is owned and operated by MKFM Limited under a DAB and community radio licence
MKFM's on-air output is licensed and regulated by the broadcast regulator OFCOM and we are under an obligation not to broadcast material which is unfair, harmful or likely to cause offence. OFCOM regulates this principally by acting upon complaints received from listeners.
Please note that OFCOM does not regulate any activity online or on social media.
If you hear something on air you think is wrong, please contact us in the first instance. We’d like to help put things right.
You can contact Joanne Ronan from the MKFM team to discuss anything you have heard on air. Please email jo.ronan@mkfm.com and your complaint will be fully investigated with a written reply within 14 days.
You can also write to
Joanne Ronan
MKFM LTD
Stadium MK
Stadium Way
Milton Keynes
MK1 1ST
If we are unable to resolve your issue, you can then make a formal complaint to Ofcom by contacting them and including our initial response to your complaint.
Ofcom Contact Centre
Riverside House
2a Southwark Bridge Road
London
SE1 9HA
You can also call Ofcom on 0845 456 3000 (local rate) or email contact@ofcom.org.uk.
Sponsored Stories
Local News
-
Tell us your storyMKFM always wants to hear your stories about your city.
-
Milton Keynes adults locked out of learning able to access university and college in reformsAdults balancing responsibilities such as work and childcare will now have a new route into university and college thanks to radical reforms to create a new, more flexible student finance system.
-
Blind Milton Keynes man completes epic marathon challengesMilton Keynes man Sha Khan is celebrating following his completion of the Chiltern Hills 100K Trail Ultra Marathon at the weekend.
-
Milton Keynes bus drivers take on mammoth walking challengeMembers of the major Milton Keynes bus operator, Stagecoach East, have embarked on a major health and wellbeing challenge – to walk the equivalent of Lands’ End to John O’Groats.
-
Cranfield University and King’s College London propose mergerCranfield University and King’s College London have announced that the two universities have signed an agreement as the first step towards a merger.
-
Serving officer charged with assault by beating near Milton KeynesFollowing an investigation by Thames Valley Police, a serving officer has been charged with assault by beating.
-
Milton Keynes car meet drivers warned of £100 fines for those who returnDozens of drivers and spectators are being issued final warnings by Thames Valley Police and Milton Keynes City Council.
-
Milton Keynes pubs in bid to help tackle lonelinessTwo pubs in Milton Keynes have teamed up with The Chatty Cafe Scheme, a national non-profit initiative that’s designed to combat loneliness.
-
Cyclist exposes himself to woman in Milton Keynes - police appeal for witnessesPolice are appealing for witnesses after a cyclist exposed himself inappropriately to a woman in her forties.
-
Milton Keynes choir urges people to 'take action' for their mental health through singingA nationwide community choir is encouraging people across Milton Keynes to “take action” for their wellbeing through the power of singing during Mental Health Awareness Week this week.
-
Police appeal after dine and dash incident at Milton Keynes hotelPolice would love to hear from you if you were witness to a dine and dash at the Cock Hotel in High Street, Stony Stratford, last Thursday (May 7).
-
Special Olympics debut proves overwhelming success for Milton Keynes Dons inclusion squadInclusion football participants represented the MK Dons FC badge on a national scale for the first time in Cambridge as part of a new working partnership with Special Olympics GB.
Weather
-
Fri13°C
-
Sat14°C
-
Sun15°C
-
Mon14°C
- How To Listen To MKFM
- MKFM and GDPR Data Regulation
- Contact Us
- Complaints Procedure
- Competition Terms and Conditions
© 2020 MKFM Limited - Radio Made In Milton Keynes. Powered by Aiir.